FAQ
do you combine shipping with multiple items?
When purchasing with paypal do I need to transfer money into paypal or will signing up my card do?
After confirmation of the order we check the availability of ordered item. After that we will send You an invoice or PayPal address for payment and you should pay on PayPal.
Hi, the price it is on US dollar or Canadian dollar?
All prices are in U.S. Dollars
Tell us about the conditions of delivery, thanks!
After the order within 2-3 days we ship the parcel. Shipping is done by EMS Express service (www.emspost.ru). It is a reliable and fast way of delivery. On the day of dispatch we provide track-number to track Your parcel.
Delivery time depends on the country. For example, in the U.S. shipping takes an average of 10-12 days.
You also need to know that we provide quality packaging of your parcel.
Why is it so expensive is the shipping of the helmet?
For example, let's calculate the cost of delivery of the helmet in the United States.
The cost of delivery of one or more helmets in the USA costs $ 50. As you can see, the cost does not depend on the number of helmets in the parcel.
The average weight of a parcel with one helmet more 1.5 kg. Now let's see the cost of shipping parcels to the US weighing 1.6 kg on the website of the courier service EMS - emspost.ru/ru/calc
The cost is 2510 rubles. Taking into account the dollar rate against the ruble on 10 September 2017 (56 rubles per 1 USD) equals $ 45.
And for example if you ordered 3 of the helmet. The weight of the package will more than 4 kg. Then the shipping cost will be approximately $ 63. But You need to pay only $ 50.
Why don’t you sell dog taps, bayonets, MG 34 machine gun’s repair parts, knife- bayonets etc.?
We always hand over dog tags to a special federal agency for decoding and establishing the identity. Selling ammunition, weapons and their parts is forbidden in our country.
I placed an order on your website. You can add something to the package as a gift for me?
Usually in the package we put small gifts from our recent excavations. It could be: coins, photos, fasteners, buttons from the uniforms and more. We also put in your package a tourist magnet. Following your request we can provide a certificate of authenticity (except items with a [Restoration] mark and items from a “souvenirs” section).
What are the guarantees that I’m purchasing an original product?
Following your request we can provide a certificate of authenticity (except items with a [Restoration] and [Historical reconstruction] mark and items from a “souvenirs” section). We personally find most of our lots when carrying our digs in Volgograd region (ex Stalingrad region). Authenticity of our lots from other regions and private collections is controlled by experts with many years’ experience. We carry about our reputation, so it’s disadvantaged for us to sell fake products.
Where do you get your relics?
Most of our relics were found by our search parties while digging in Volgograd (prev. Stalingrad). Besides, we have friends in other cities of Russia, Belarus and Ukraine. That’s why relics can come across ex. USSR. Also many relics are handed for sale by private collectors.
Do you carry out digs? What do you do if you find remains of soldiers and their belongings?
Yes, our team often carries out digs in Stalingrad (now Volgograd). We have an official authorization for digging. If we find human remains, we hand them over to a special federal agency. This organization establishes identity of the fallen and search for their relatives. Further remains are reinterred at the memorial cemetery in Rossoshka village. If the fallen are found with belongings, they are handed over with their remains.
Relics found while digging can remain in a private collection, they can be handed over to a museum, to relatives of the fallen (if the identity is established) or they can be presented here, on this site.
Yes, of course! You can order any goods in any quantity!